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The roll count you are billed on

Trela bills monthly in arrears on the staff on your roll. See this month’s count so far, who is in it, and Trela’s invoices.

Who can do this: Administrators and finance

How the count works

  • Anybody on your roll on any day of a month counts for that month. One day is enough.
  • A staff member is on the roll from their joining date until the last day recorded when they leave.
  • Record a leaver with Leaving on their row in Workforce. Deleting a record is for one made by mistake, and does not set a last day.
  • Once a month has ended its count is fixed, and Trela’s invoice for that month is raised from it.

See it

  1. Open Billing, under Settings in the sidebar.
  2. Staff on the roll this month, so far shows the count against your plan’s staff limit.
  3. To see who is in it, open Help & support from your account menu and choose Who? beside the count.

Your plan and Trela’s invoices

The Billing page also shows your price per staff member, console users against your plan’s seats, and each Trela invoice to open or download. Pay by bank transfer to the account shown, quoting the invoice number, and set the billing contact and your GSTIN for Trela’s invoices on the same page.

Passing your plan’s staff limit or seats blocks nothing. The page says so, and how to move to a larger plan.

Related

Still stuck?

Contact Trela.